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Comprehensive Guide to Obtaining the ITF263 Tax Clearance Certificate in Zimbabwe

By M&J Consultants • 5 min read
Comprehensive Guide to Obtaining the ITF263 Tax Clearance Certificate in Zimbabwe

Introduction

In Zimbabwe, the ITF263 Tax Clearance Certificate is a crucial document for businesses and individuals engaging in commercial activities. Issued by the Zimbabwe Revenue Authority (ZIMRA), this certificate serves as proof of compliance with tax obligations. Possessing a valid ITF263 not only facilitates smoother business operations but also offers several financial and reputational benefits.​

This guide provides an in-depth look at the ITF263 Tax Clearance Certificate, including its importance, eligibility criteria, application process, and recent updates to the system.

What is the ITF263 Tax Clearance Certificate?

The ITF263 is a certificate issued by ZIMRA to taxpayers whose tax affairs are in order. It confirms that the individual or entity has met all tax obligations, including the submission of returns and payment of taxes due. The certificate is essential for conducting various business transactions and is often required by clients, suppliers, and government agencies.

Importance of the ITF263 Certificate

1. Facilitates Business Transactions

Many organizations in Zimbabwe require a valid tax clearance certificate before engaging in business. This includes participation in tenders, procurement processes, and securing contracts.​

2. Avoidance of Withholding Tax

Without a valid ITF263, a 30% withholding tax may be deducted from payments made to your business for goods and services supplied.

3. Exemption from Presumptive Tax

Importers without a tax clearance certificate may be subjected to presumptive taxes on imported goods. ​

4. Enhances Business Credibility

Holding a valid tax clearance certificate signals to partners and clients that your business complies with national tax laws, enhancing trust and credibility.​

Who Needs the ITF263 Certificate?

The ITF263 certificate is necessary for:​

  • Companies and sole traders
  • Partnerships and trusts
  • Non-profit organizations and churches
  • Schools and educational institutions
  • Cooperatives and private business corporations (PBCs)​

Essentially, any entity or individual engaged in taxable activities in Zimbabwe should obtain this certificate. ​

Requirements for Obtaining the ITF263 Certificate

To qualify for the ITF263 certificate, applicants must:

  1. Register with ZIMRA: Ensure your business or personal tax affairs are registered under ZIMRA.​
  2. Submit All Tax Returns: All required tax returns must be submitted on time, including income tax, VAT, and PAYE, where applicable. ​
  3. Settle Outstanding Taxes: Any outstanding tax liabilities, including penalties and interest, should be cleared or arrangements made for payment.​
  4. Update Master Data: Ensure that your contact information, including email addresses, phone numbers, and physical addresses, is current in ZIMRA’s records. ​
  5. Fiscalization Compliance: For VAT-registered businesses, fiscal devices must be interfaced with ZIMRA’s servers. ​

Application Process for the ITF263 Certificate

Step 1: Register with ZIMRA

If not already registered, begin by registering your business or personal tax obligations with ZIMRA. This involves obtaining a Business Partner Number (BPN).​

Step 2: Submit Required Documents

Prepare and submit the following documents:

  • Certified copies of company registration documents
  • Certified copies of directors’ identification documents
  • Proof of residence for each director
  • Recent bank statements for the company and at least one director
  • Contact details, including email addresses and phone numbers​

Step 3: Access the ZIMRA e-Services Portal

Visit the portal and log in using your credentials. Navigate to “Manage Services” and select “Submissions.” Click on “General Tax Clearance” and then “Submit.” The system will process your request, and you can check the status under “My History” > “My Submissions.” ​

Step 4: Receive the Certificate

Once approved, the ITF263 certificate will be sent to your registered email address. Ensure that your email details are up to date in ZIMRA’s system to avoid delays. ​

Validity and Renewal

The validity period of the ITF263 certificate varies:​

  • Large and Medium Clients: Certificates expire on December 31st each year.​
  • Other Taxpayers: Certificates are valid for 12 months from the date of issue.

It’s crucial to renew the certificate before expiration to maintain compliance and avoid disruptions in business operations.​

Recent Updates: Introduction of TaRMS

As of January 1, 2024, ZIMRA has implemented the Tax and Revenue Management System (TaRMS), a new platform designed to streamline tax processes. Under TaRMS:​

  • Automated Certificate Issuance: Compliant taxpayers will automatically receive their ITF263 certificates via email.

Conclusion

Securing the ITF263 Tax Clearance Certificate is not just a legal requirement in Zimbabwe—it’s a strategic asset for any business aiming to operate efficiently, maintain credibility, and grow sustainably. Whether you’re a startup, a large corporation, or a non-profit entity, staying tax compliant ensures you’re not left out of lucrative opportunities such as government tenders, large contracts, and partnerships with reputable organizations.

With the transition to ZIMRA’s new Tax and Revenue Management System (TaRMS), the process of acquiring and renewing the ITF263 certificate has become more streamlined and accessible. However, this also means businesses must be more vigilant in maintaining accurate records, meeting filing deadlines, and ensuring their tax affairs are in order throughout the year.

By keeping your ZIMRA profile up-to-date, settling any outstanding obligations, and complying with fiscalization requirements, you position your enterprise to reap the full benefits of tax clearance. Remember, the ITF263 is more than just a piece of paper—it’s a signal to the market that you are a serious, compliant, and trustworthy player in Zimbabwe’s business ecosystem.

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